Shipping policy

Order Processing Time:

  • Orders are typically processed within 1-2 business days from the date of purchase.

Shipping Methods:

  • We partner with trusted carriers such as DHL / Fedex / Chronopost to ensure reliable and quality delivery of your orders.
  • All orders are shipped with an express or priority service.

Shipping Rates:

  • France and European Union:
    • Orders under €65: €6 shipping fee
    • Orders of €65 or more: Complimentary shipping
  • United States:
    • Orders up to $100: $15 shipping fee
    • Orders above $100: Complimentary shipping
  • International (United Kingdom, Switzerland, Norway, Canada, Australia, New Zealand, Japan, South Korea, Hong Kong, Singapore, Malaysia, United Arab Emirates and Israel):
    • Orders under €100: €25 shipping fee
    • Orders of €100 or more: €15 shipping fee
  • We do not ship to other countries at this time.

Delivery Time:

  • Within France: Expect delivery within 1-2 business days.
  • Within the European Union: Delivery typically takes up to 4 business days.
  • United States: Delivery typically takes up to 5 business days.
  • International: Orders are usually delivered within 7 business days.

Order Tracking:

  • Once your order is shipped, you'll receive a confirmation email containing tracking information.
  • You can track your order using the provided tracking number on the DHL / FedEx / Chronopost website.

Customs and Duties:

  • France and European Union: no customs duties apply.
  • United States: all duties and import taxes are included in our prices. There are no fees to pay on delivery.
  • International: orders may be subject to customs duties, taxes, and fees imposed by the destination country. These are paid by the recipient.

Shipping Address:

  • Please ensure accuracy and completeness of your shipping address to avoid delays or delivery issues.

Shipping Support:

  • For any shipping-related inquiries, our customer service team is available to assist you.

Policy Updates:

  • We reserve the right to update or modify our shipping policy without prior notice.